> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tess.im/llms.txt
> Use this file to discover all available pages before exploring further.

# Voice Calls

> Start a live voice conversation with a Digital Employee from the drawer when voice is enabled

## Overview

When your workspace has **voice** enabled, you can talk to a Digital Employee in real time from Cowork. You speak naturally; the employee responds with voice and can use connectors, search, and screen share when you allow it.

Voice is **not** a separate app — you start it from the **employee drawer** on the Mesh Canvas.

## Start a call

1. Open **Cowork** and click a Digital Employee on the mesh.
2. In the **employee drawer**, click the **phone** button in the header (**Call**).
3. A **Calling…** overlay appears while the session connects. Cancel before connect if you opened it by mistake.
4. When connected, a **voice panel** opens (top-right) with the employee’s avatar and live status.

<Tip>
  If the phone button is disabled, voice may be off for your workspace or your role may not allow calls. You can still monitor the employee from the drawer and Mission Control.
</Tip>

## During the call

The panel shows a pulsing avatar and a status label:

| Status         | Meaning                                     |
| -------------- | ------------------------------------------- |
| **Listening…** | The platform heard you speak                |
| **Speaking…**  | The employee is responding with voice       |
| **Thinking…**  | A tool is running (search, connector, etc.) |
| Idle           | Waiting for the next turn                   |

### Controls

| Control          | What it does                                    |
| ---------------- | ----------------------------------------------- |
| **Microphone**   | Mute or unmute                                  |
| **Screen share** | Let the employee analyze what is on your screen |
| **Minify**       | Collapse to a small floating orb                |
| **Pop out**      | Open in a separate window (supported browsers)  |
| **Hang up**      | End the call                                    |

### What the employee can do

During a call the employee may search past runs, use the web, stage connector actions, and analyze your screen when shared. Actions that change external systems follow **prepare → confirm → execute** — the employee asks before running them.

## After the call

A **Voice call** entry appears in the employee’s **timeline** in the drawer. Open it to read the transcript and see duration. Voice usage consumes workspace **credits** like other AI consumption (based on tokens processed during the call).

## Next steps

* [Run analytics in the drawer](/en/cowork/voice-analytics/task-board-analytics)
* [Approvals & interactions](/en/cowork/digital-employees/aprovacoes-e-interacoes/approvals-interactions)
* [Mission Control monitoring](/en/cowork/digital-employees/monitor-dashboard/monitor-dashboard)

## Other languages

* [Português (BR)](/pt/cowork/voice-analytics/chamadas-voz)
* [Español](/es/cowork/voice-analytics/llamadas-voz)