Overview
When your workspace has voice enabled, you can talk to a Digital Employee in real time from Cowork. You speak naturally; the employee responds with voice and can use connectors, search, and screen share when you allow it.
Voice is not a separate app — you start it from the employee drawer on the Mesh Canvas.
Start a call
- Open Cowork and click a Digital Employee on the mesh.
- In the employee drawer, click the phone button in the header (Call).
- A Calling… overlay appears while the session connects. Cancel before connect if you opened it by mistake.
- When connected, a voice panel opens (top-right) with the employee’s avatar and live status.
If the phone button is disabled, voice may be off for your workspace or your role may not allow calls. You can still monitor the employee from the drawer and Mission Control.
During the call
The panel shows a pulsing avatar and a status label:
Controls
What the employee can do
During a call the employee may search past runs, use the web, stage connector actions, and analyze your screen when shared. Actions that change external systems follow prepare → confirm → execute — the employee asks before running them.
After the call
A Voice call entry appears in the employee’s timeline in the drawer. Open it to read the transcript and see duration. Voice usage consumes workspace credits like other AI consumption (based on tokens processed during the call).
Next steps
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