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At Tess AI, we believe artificial intelligence should be a collaborative tool. That’s why we created a model that lets you use a single subscription to work with as many people as you want in the same workspace, sharing credits in a single wallet.

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What is the Shared Wallet?

The Shared Wallet is the feature that lets you invite coworkers, friends, or even family members to your workspace at no extra cost per user. Instead of paying per seat, your billing is based on the AI credits your team actually consumes. Tess AI works as an AI Marketplace: you have a fixed-price subscription (annual or monthly) and pay only for credit consumption, without worrying about the number of members. It’s a pool of credits that can be shared among countless workspace members.

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How to Invite New Members to Your Workspace

Adding people to your work environment is a simple process.
1

Go to Settings

Log in to your Tess AI account, click your user menu (bottom-left corner), and go to “Settings”.Tessdocs Settingbottom
2

Open the Members Area

In settings, click the “Members” tab.
3

Add a New Member

Click the “Add new member” button.
4

Send the Invitation

Type the email address of the person you want to invite and send the invitation.The invited person will receive an email with an access link. Once they accept and create their account, they will become part of your workspace, using the same credit wallet as you.

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Understanding Billing and Credit Usage

All credits in your plan, whether from your subscription or from one-off packages, go into a single Wallet, which is shared by all workspace members. With each content generation or interaction with the AI, a small amount of credits is deducted from the wallet, depending on the AI model used.
Important Note on Legacy PlansFor users on legacy plans (older subscription models, such as Beginner, Individual, and Business), seat-based billing may still apply. If you have one of these plans, check the specific terms of your subscription or contact our support to migrate to one of the new plans. In any case, even in these situations, we have features to invite additional users at no cost.
Best Practices for Account Management
  1. Align expectations: Agree with your workspace members on how credits will be used (for work, study, testing, etc.).
  2. Track usage: If you’re the account administrator, periodically access the “Wallet” area to understand the pace of usage and ensure credits are sufficient for your team’s needs.
  3. Learn together: Use the Shared Wallet to encourage the people around you to learn about artificial intelligence alongside you.
At Tess AI, we start from the idea that AI should be collaborative. With the Shared Wallet, you can bring the people around you into the same account, learn together, and take full advantage of the platform without barriers. If you have any questions, our support team is available to help via email: support@tess.im.