The extension is in beta. Leave the browser open, with the extension online, on the same workspace as the chat.
Which browsers
Install it from the Chrome Web Store. It runs in Chrome and in other Chromium browsers that accept that store, such as Brave and Edge. Firefox and Safari are out.Who configures it
What you can hand off
The session you already have
Tess looks up, fills, and replies inside the site you already signed in to. The session stays in your browser. Chat receives what the page shows and what you asked Tess to do.
A site with no connector
An old admin, a client portal, or an internal tool becomes something you can ask for in chat, the same way you would ask about a public page.
Files in both directions
A PDF or CSV on the page lands in the conversation. A file already in the conversation goes into an upload field on the page.
A tab you can see
The work happens in a tab group for that conversation. Your other tabs stay outside that group. On a login wall or a captcha, Tess stops and tells you what is blocking it.
Install and connect
1
Install Tess Browser Use
Open the Chrome Web Store and add the extension.
2
Sign in with your Tess account
Click the extension icon and choose Sign in with Tess. Tess opens its usual login (email, Google, or SSO). After you sign in, you return to the extension. There is no token to copy.
3
Choose the workspace
Tess only acts in the workspace you select. Optionally name this browser, for example “Work laptop”, so you can recognize it in your account.
4
Save and connect
Choose Save and connect. The status becomes Connected — Online. The extension then listens for commands from that workspace.
Use it in chat
1
Open a chat in the same workspace
The chat workspace and the extension workspace have to match. If the extension is on another workspace, chat asks you to switch it and connect again.
2
Turn on Browser Extension
In the composer, open +, go to connectors, and turn on Browser Extension. The item shows a Beta badge.
3
Name the site and the result
Include the address, what to look at, and what to bring back. Example: “Open https://admin.example.com/orders, filter this week’s late orders, and return a table with number, customer, and date.”
4
Leave the browser open
Tess opens or reuses a tab, looks at the page, and takes one step at a time. The extension popup lists the activity.
Prompts worth a first session
- “Open this status page and tell me which services are degraded right now.”
- “In the admin, download this month’s usage CSV and point out accounts that dropped more than 20%.”
- “Reply to ticket 441 with this text and send it.”
- “Upload this conversation file into the attachment field and show me the screen after the upload.”
What Tess does on the page
Which sites it can open
Anyone who can edit workspace settings does this in the Settings modal, not in the extension.1
Open Settings
Click your name in the corner of the screen and choose Settings.
2
Open Workspace
In the sidebar, under the Workspace group, click Workspace.
3
Scroll to the extension card
The Browser extension domain policy card is at the bottom of that screen, after Profile Settings and Social profiles. It holds Allowed domains and Blocked domains. Manage domains one by one opens the same lists, one domain at a time.
- Allowed domains. When this list has any domain, the extension only acts on those domains and their subdomains.
example.comcoversexample.comandwww.example.com. It does not covermy-example.com. - Blocked domains. These sites stay out. A domain on both lists stays blocked.
- The platform-wide policy overrides the workspace list.
When something stalls
- Session expired. Open the extension settings and sign in with Tess again.
- Extension out of date. The popup asks for an update. Update it from the Chrome Web Store and connect again.
- Saved, still offline. In settings, choose Save and reconnect.
- Chat does not touch the browser. Check three things: status Online, the same workspace in the popup and in the chat, and Browser Extension turned on in the composer.
- Login or captcha on the page. Tess stops and describes the block. Resolve it in the tab and ask Tess to continue.
- Switch accounts. In the extension settings, choose Switch account. To stop immediately, open the popup and choose Disconnect.

