Prerequisites
- A Slack account in the workspace you want to use.
- Permission to authorize the Slack app for that workspace.
How to connect
1
Open the Connectors panel
In chat, click the + next to the message box and select Connectors.
You can also manage connectors while editing an agent in Agent Studio.

2
Find Slack and click Connect
Under Apps, locate Slack and click Connect to start authentication.

3
Authorize access
Sign in with the account you want to use and review the requested permissions before confirming.
4
Confirm it is active
Back in Tess, Slack should appear under Connected, ready for chats and agents.

What you can do
- Search messages and channels across accessible conversations
- Summarize discussions with decisions, owners, and follow-ups
- Send messages to channels or DMs the account can access
- Support operational updates without leaving Tess
- Help teams keep decisions findable after busy threads
Example prompts
- Summarize what was discussed in the product channel today and highlight decisions, pending items, and owners.
- Find messages about connectors or integrations and consolidate the main feedback.
- Send a message to #marketing saying the live starts in 10 minutes.
- What were the last decisions in #sales about pricing?
Best practices
- Use the exact channel name when possible (for example, #product).
- Ask for a draft before sending messages to broad channels.
- In agents, define whether Slack is for reading, summarizing, or posting updates.
Troubleshooting
401 / connection dropped
401 / connection dropped
Reconnect Slack in Connectors if the app was removed or tokens were revoked.
Channel or user not found
Channel or user not found
Confirm the connected account can see that channel or member.
Tess uses the permissions of the connected account. It does not expand access beyond what that account can already do.Connectors involve access to external systems. Only connect accounts that fit the usage context, and review permissions carefully.