Prerequisites
- A Google account with access to the Drive files/folders you need.
- Permission to authorize Google Drive OAuth scopes for that account.
How to connect
1
Open the Connectors panel
In chat, click the + next to the message box and select Connectors.
You can also manage connectors while editing an agent in Agent Studio.

2
Find Google Drive and click Connect
Under Apps, locate Google Drive and click Connect to start authentication.

3
Authorize access
Sign in with the account you want to use and review the requested permissions before confirming.
4
Confirm it is active
Back in Tess, Google Drive should appear under Connected, ready for chats and agents.

What you can do
- Search files and folders by name, type, or location
- Summarize and locate documents relevant to a task
- Create folders and organize files when the account has write access
- Support sharing workflows within the permissions of the connected account
- Work across My Drive and accessible shared drives
Example prompts
- Find the latest proposal PDF about Acme and summarize the commercial terms.
- List files modified in the last 7 days in the Marketing folder.
- Create a folder named ‘Q3 Launch’ and tell me where it was created.
- Locate the onboarding checklist and outline the missing steps.
Best practices
- Prefer folder or file names that are unique enough to avoid ambiguity.
- Ask before destructive actions like permanent deletes.
- In agents, define whether Drive is for search-only or also file organization.
Troubleshooting
App blocked / invalid scope
App blocked / invalid scope
Reconnect Drive and confirm the Google account can grant the requested access. Workspace policies may block the app.
401 / connection dropped
401 / connection dropped
Reconnect Google Drive in Connectors after credential or admin policy changes.
File or folder not found
File or folder not found
Confirm the connected account can access that item (including shared drives).
Tess uses the permissions of the connected account. It does not expand access beyond what that account can already do.Connectors involve access to external systems. Only connect accounts that fit the usage context, and review permissions carefully.

