What is the Step?
This integration connects your agent to your Google Drive ecosystem, enabling actions for creation, reading, updating, and deletion. In practice, Drive acts as the storage layer of your agent’s intelligence, allowing data processed in the conversation to be persisted in the real world.Golden Rule: How Steps work
Like all App Integration flows in Tess, steps run BEFORE user interaction in the chat. The agent does not perform actions “mid-conversation.” Data must be available at the start through:- User Inputs (inputs filled by the user before the chat)
- User Decision key (the agent actively asks for the required data before running the step)
- Fixed variables or variables passed via backend integrations (Make, Zapier, N8N)
Where to find it
- Go to AI Studio.
- Click Add AI Step.
- In Select Step Category, choose App Integration.
- In Choose an App, select Google Drive.
- In Select Step Type, choose the action you want to configure.
How to use (Quickstart by action)
All options below include the User Decision key. If enabled, it forces the flow to ask for that information before running, if it is not already defined.Create Audio File
Similar to image, it takes the link of an audio file and injects it into your Google Drive.
- Audio File URL: The public URL where the audio is located (e.g.,
.../audio.mp3). - File Name in Drive: The saved file name.
- Destination Folder ID: The destination folder ID.

Create File From Text
Creates a text document from a content block (such as a report or transcription generated by AI).
- File Name in Drive: File name (e.g.,
Report_{{cliente}}.txt). - File Content: The content inside the file.
- Content Type (MIME): The text file format (e.g.,
text/plain). - Destination Folder ID: The folder ID where the file will be saved.

Create File From URL
Creates a file in Drive from a public URL (such as documents, PDFs, or other hosted files).
- File URL: The public URL of the file to be imported.
- File Name in Drive: File name (e.g.,
Report_{{cliente}}.pdf). - Destination Folder ID: The folder ID where the file will be saved.

Create Image File
Transfers an image generated or hosted on the web directly to your Drive. (Tip: Use it together with a previous image generation step).
- Image File URL: The root URL where the image is located.
- File Name in Drive: The file name (e.g.,
Campaign_Image.jpg). - Destination Folder ID: The destination folder ID.

Delete File
Removes an “unused” or temporary document from your folder.
- File ID: The exact ID of the file to be deleted.

Download File
Downloads the file from the cloud and injects its information into the agent’s context, preparing it for the conversation.
- File ID: The ID of the document to be read.

Update File Content
Adds information or overwrites an existing text file in the cloud.
- File ID: The specific document ID.
- File Name in Drive: Option to rename the file during the update.
- File Content: The new text/content to be updated.

Deeper explanation: File ID vs Folder ID
To configure any action, you will need Drive IDs. Where to find them?Open the folder or file in Drive and look at the link (URL) in your browser. The ID is the long code made up of letters and numbers.
- Folder ID (used in Create actions):
drive.google.com/drive/folders/[FOLDER_ID] - File ID (used in Update, Delete, and Download):
drive.google.com/file/d/[FILE_ID]/view
Practical examples
Use Case 1: Automated Creative Pipeline (Create Image File)- You configure the first AI Step of your agent to generate an advertising image via Prompt.
- The result of this first step is a temporary image URL.
- You pass this variable to the Image File URL field of the Google Drive Step.
- Without any manual action, the image is generated and saved directly in your Marketing team’s folder, and the agent notifies in chat: “Your image is already saved in Drive!”
- Your agent captures customer data from satisfaction surveys and WhatsApp support (via N8N/Zapier). The Update File Content step continuously appends responses into a single
.txtfile stored in the CS Drive, building a running history.
Important notes
- Mandatory Authentication: The respective Google account (Gmail or Workspace) must be previously connected in your Tess AI integrations.
- Permissions: Tess API access requires “Edit” permissions in folders where actions will modify or add items. Folders where you are only a “Viewer” will return errors.
- Credit Consumption: In addition to AI processing, downloads and uploads through the system consume credits based on your pricing or subscription.