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Overview

Every Digital Employee has two related layers of state:
  1. Employee status — long-lived badge on the Mesh node and drawer (Idle, Active, Running, etc.)
  2. Run status — outcome of one execution in the timeline (Running, Success, Failed, Awaiting approval)
Monitoring and troubleshooting are easier when you keep both in mind.

Employee status

New hires usually start as Active. Idle often appears after restoring a previously terminated employee.

Run status (timeline)

Each invoke or Work Cycle wake creates a run with its own status: A run in Awaiting approval blocks that run (and can block the next scheduled wake-up) until you resolve the card — see Approvals & Interactions. There is no auto-approve timeout.
“Success” and “Failed” describe a run, not the employee. After a successful run, the employee typically returns to Active. After failure, it moves to Error until the next successful run.

Actions from the drawer

Open an employee on the Mesh, then use drawer actions:

Invoke (manual run)

Trigger an immediate run without waiting for the Work Cycle. Status moves to Running until the run completes.

Pause

Stops future scheduled wake-ups. A run already in flight is not forcibly interrupted — pause affects next heartbeats.

Resume

Re-enables scheduling and returns the employee to Active (or Idle when no cycle is set).

Terminate (fire)

Decommissions the employee (Terminated). Use when the role is no longer needed. Restoring a terminated employee (when permitted) returns it toward Idle / Active. Permissions may hide some actions — ask your admin if Invoke or Terminate is missing.

Scheduled work (Work Cycle)

Employees with a configured Work Cycle wake automatically on that schedule. See Work Cycle.

Typical transitions

Tips

  • Resolve Pending approval and Error before scaling headcount
  • Pause instead of terminate when work is seasonal — resume when needed
  • Use Execution History to confirm whether failures are one-off or recurring

Next steps