La página de “Estado del Sistema” es un panel centralizado que informa sobre la operatividad de la plataforma Tess y de las APIs integradas. Si ocurre alguna inestabilidad o mantenimiento programado, este será el primer lugar en reflejar esa información.
1. A través del enlace directoPuedes acceder al panel en cualquier momento a través de la siguiente dirección: https://status.tess.im/.2. Desde la plataforma Tess AITambién puedes encontrar el acceso a la página de estado dentro de tu cuenta Tess. Sigue los pasos a continuación:
Accede a la pantalla de “Configuraciones” en el menú lateral izquierdo de la plataforma.
En el menú de configuraciones, selecciona la opción “Control de Datos”.
Para tu comodidad, puedes suscribirte para recibir notificaciones automáticas sobre cualquier cambio en el estado de nuestros servicios.En la página de estado, encontrarás una opción para suscribirte (“Subscribe to updates”). Puedes elegir recibir todas las notificaciones o solo aquellas relacionadas con componentes específicos de la plataforma que sean más relevantes para tu uso.
IMPORTANTESi la página de estado indica que todos los sistemas están operativos, pero aún estás experimentando problemas, puede tratarse de un inconveniente específico de tu cuenta o configuración. En ese caso, no dudes en contactarnos.
Si tienes alguna duda, nuestro equipo de soporte está disponible para ayudarte por correo: support@tess.im.
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A través del enlace directo`})}),`\n`,_jsxs(_components.p,{children:[`Puedes acceder al panel en cualquier momento a través de la siguiente dirección: `,_jsx(_components.a,{href:`https://status.tessai.io/`,children:_jsx(`u`,{children:`https://status.tess.im/`})}),`.`]}),`\n`,_jsx(_components.p,{children:_jsx(_components.em,{children:`2. Desde la plataforma Tess AI`})}),`\n`,_jsx(_components.p,{children:`También puedes encontrar el acceso a la página de estado dentro de tu cuenta Tess. 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